Terms & Conditions
Refund/Cancellation/Exchange Policy: Due to the original and handmade nature of this item, all sales are final. No returns or exchanges will be made unless you have somehow received the wrong order. If you have any concerns, please don't hesitate to reach out!
Please note, hues and color may vary on screen/device.
If for some reason you feel there is a problem with your item, please email me at email@example.com within 48 hours of delivery and I will do my best to resolve the issue. If applicable, please include an image of the item in your email. All products are thoroughly inspected prior to being dispatched.
Shipping US and International: All items are ready to ship within 2 weeks. All items are shipped USPS, FedEx, or UPS. If you prefer one over another please specify in your order with a note. All prints will be shipped via USPS.
International Orders: To best protect the painting for international shipping, all items larger than 12X12" will be removed from stretcher bars and will ship rolled in a tube. It will need to be re-stretched by your local framer or art store. All items smaller than 12x12" will be shipped flat. If you prefer your item ships flat without the wood frame being removed, please email firstname.lastname@example.org for a shipping estimate cost. Please also note that large paintings will be charged dimensional weight by shipping carriers.
Commissions: I will work my best with you to create what you desire. Each custom painting is priced based on your requested details. Please email email@example.com for a commissioned request. Please include the painting size and what paintings you have liked on my website/instagram to give me an idea of what you are looking for. I will follow up within 72 hours to confirm details and provide pricing. A deposit will confirm your order and the remaining balance will be due once the painting is finished. Approval of finished product from a photo is required before remaining payment and shipment. All sales are final.
Thank you for shopping Chobimade! I truly appreciate your support!